Terms & Conditions

Booking Confirmation & Cancellation Policy

Confirmation and Payment

No payment is required at the time of booking.
The full accommodation payment will be processed 3 days prior to arrival OR you can EFT the payment into our bank account.

Accommodation will be confirmed via email when you provide credit card details.
If the credit card is declined, we will email to let you know.
Visa and MasterCard is accepted – 2% surcharge. EFT- no surcharge.
A security deposit of a $200 credit card pre-authorisation is required on check in.

Cancellation

If the booking is cancelled or modified up to 3 days before date of arrival, no fee will be charged.
If the booking is cancelled or modified later or in case of no-show, the total price of the reservation will be charged.